309-532-1687
309-532-1687

Testimonials

Testimonial

What Our Customers Say
About Us

Josh Lowe
12:02 10 Jun 24
Reliable Pools is fantastic! We had a 3-year on-going disaster of a pool build and finally wised up and contacted Reliable Pools for help. They were extremely fast to respond and take action, order our supplies, complete our pool build, and had excellent communications and accessibility all throughout. We’ve continued using them for maintenance and it’s been such a great experience. Their on-site water testing is such a nice bonus too!If you’re in the market for a pool, looking for someone to maintain your pool, or are just in the market for information, I can’t recommend Reliable Pools highly enough!
Paul Campbell
19:40 31 May 24
Great people!! Fantastic service. I wish that a company like this would be in Champaign!!
Ryan Oehler
20:19 21 May 24
The best pool service in town! Great people and they take great care of their customers!
Jason Shell
05:02 17 May 24
Reliable Pools installed our pool almsot 3 years ago. They listened when we had questions. They weren’t pushy or trying to upsale everything.We’ve continued to use their open and closing services every year.We’ve been thrilled by the exceptional and fast service that they provide. They never say “not our problem”. They’ve been quick to reply to any questions even after the sale.Outstanding customer service! Thank you!
Lisa Bromberger
19:37 14 Sep 23
9/14 Used Reliable pools again to close our pool and again they did a fantastic job. Everything was done throughly and efficiently. They were very professional and did a great job. I will be using them again next spring to open our pool. I can’t say enough good things about the team of Stephan, Winston, Josh, and Jason who had to lift a very large and heavy pool cover back into place as part of winterizing our pool. Thank you gentlemen.3 months ago. Used Reliable Pools, Inc today for the first time. I would highly recommend this pool company. Stephan and Winston did a service call regarding an issue with our pool cover and water conditions. Both men were knowledgeable and professional and very helpful with my questions regarding our new salt water pool. Went into the office to purchase some needed chemicals after service visit and spoke with owner and associate and they also were extremely pleasant and helpful. So happy to have found this pool company to help me take care of our pool. Thank you.
Steph McMahon
13:57 09 Aug 23
I had a problem with a leaking pump that I was unable to fix on my own due to a stuck impeller. I called Reliable Pools for help. Kristin was courteous and helpful. She set up a time for me to come in when a technician was available at the shop and assured me they would be able to help.When I came in, Josh was not only quick with fixing the issue, but he also made sure I was comfortable with taking care of the next steps when I brought the pump back home. He then carried the pump out to vehicle for me. I appreciated his expertise, kindness, and professionalism.Thank you for the fantastic service!!
Melinda Harms
18:24 06 Aug 23
We have been very pleased using Reliable Pools for the past 2 years. They are responsive to any problems and helped solve leak issues. Their team shows up on time and is very reliable and knowledgeable about repairs.

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